Question 1

I have no website at all — where do I start?

Accepted Answer

Start with a scope call — it's free and takes 30 minutes. We'll ask about your business, your customers, and what you need. From there we send a full quote within 48 hours. No commitment required.

Question 2

What if I already have a website but it's not bringing in customers?

Accepted Answer

That's exactly what we fix. We look at what's not working — slow load times, poor Google visibility, confusing layout — and give you a clear plan to sort it out.

Question 3

Do I need to understand tech to work with you?

Accepted Answer

Not at all. You don't need to know anything about websites, code, or tech. You tell us what your business needs, we handle everything else, and we explain things in plain language throughout.

Question 4

Can you help my business if I'm in Johannesburg, Durban, or somewhere else in SA?

Accepted Answer

Yes. We work with clients all over South Africa — everything happens remotely via video call or WhatsApp. Location is never a barrier.

Question 5

How long before my business shows up on Google?

Accepted Answer

We set your site up to be found on Google from day one. Appearing in search results typically takes a few weeks to a few months depending on your industry and area — we'll tell you what to expect for your specific situation.

Question 6

How does flat-fee pricing work?

Accepted Answer

We scope every project before work starts. You get a fully itemised fixed quote — no retainers, no surprises.

Question 7

What is included in the base package?

Accepted Answer

Design, development, and deployment of your agreed pages — fully responsive, performance-optimised, ready to launch.

Question 8

Are there any hidden costs?

Accepted Answer

None. Every line item is in your quote before work begins.

Question 9

How long does a typical project take?

Accepted Answer

Most projects deliver in 2–4 weeks. Larger builds are scoped individually with fixed timelines.

Question 10

What if I need it faster?

Accepted Answer

Rush add-ons: 7 days (+R450/page) or 14 days (+R150/page).

Question 11

What if I only need one service?

Accepted Answer

Each service is modular. Start with one, add others later. No bundles, no lock-in.

Question 12

Do you build custom SaaS platforms?

Accepted Answer

Yes — from web apps to full multi-tenant platforms. Scoped individually.

Question 13

What happens after my project launches?

Accepted Answer

Optional maintenance and support packages, quoted separately, never mandatory.

Question 14

Do you work outside Cape Town?

Accepted Answer

Yes. We work remotely with clients across South Africa via video call.

Question 15

How do I get started?

Accepted Answer

Fill out the contact form or book a 30-minute scope call. Quote within 48 hours.

Question 16

How many revisions do I get?

Accepted Answer

Revisions at each milestone checkpoint. We build until you're happy.

Common questions.

Getting Started

Pricing

Timeline

Services

Working with us

Still have questions?